Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from alconcontainerservices (the “Site”).
 
How we collect information
Information covered by this Privacy Notice

This Privacy Notice covers all personal information collected and used by us in relation to your use of our websites that are designed for clients and potential clients of the Alconcontainer family of companies, as well as other business partners and intermediaries, such as depots, transportation service providers and equipment manufacturers, and in other ways you (or a person on your behalf) interact with us, such as when we are supplied with your business contact details. In this Privacy Notice, “personal data” or “personal information” means information that (either in isolation or in combination with other information) enables you to be identified as an individual or recognised directly or indirectly. This may include your name, company name, postal address, email address, phone number, where you are based or obtaining our products or services from, details of the preferences you express to us, your comments and questions, and technical information from the devices you use to access our websites.

Information you provide to us

We (and our service providers) may collect personal information (such as your name, postal and email address, telephone and fax number, company, preferences, comments and questions) from you when you:

  • obtain or lease equipment from us, typically in your capacity as a representative of your company;
  • submit any information through our websites;
  • create an account with us, register for use of one of our websites or otherwise sign up for a service;
  • opt in or consent to receive marketing or communications from us, including through one of our third-party partners;
  • communicate with us via social media websites;
  • contact us, correspond with us, or otherwise provide information to us; or
  • have your information supplied to us, typically in your capacity as a representative of your company.

In some cases, you may provide personal information to us about another person. In such cases, you should only do so if you have the authorization of such person to provide us with this information and for us to use this information as explained in this Privacy Notice.

When you are registering to access a website for the first time with an email address that you have previously provided to us in another circumstance (e.g., when signing up for a subscription-based service), we may recognize that email address and, once you have completed the online registration process, you may be able to see some of your personal information already included in your new website registration profile. This typically happens because we recognize your email address and, for your convenience, add your information to your online registration. You can always change this information by signing into your online account.

Third-party sources and publicly available sources

We also work closely with third parties (such as business partners, sub-contractors, analytics providers, search information providers, and industry bodies), and may receive demographic and other personal information about you from those third parties, which we may combine with the information you have provided to us. We process all data we obtain from such other sources in accordance with this Privacy Notice.

Website usage information and other information collected automatically

When you visit our websites, we (and our service providers) may use cookies and other technologies to automatically collect the following information:

  • Technical information, including your IP address, your login information, browser type and version, device identifier, location and time zone setting, browser plug-in types and versions, operating system and platform, page response times and download errors;
  • information about your visit, including the websites you visit before our websites and products or services you viewed or searched for;
  • number of visits, length of visits to certain pages, pages viewed, page interaction information (such as scrolling, clicks and mouse overs) and methods used to browse away from the page;
How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

• Communicate with you

• Screen our orders for potential risk or fraud

• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We do not sell your Personal Information to any third-party advertisers for their advertising.

If you no longer wish to receive marketing or promotional communication from us, you have the option of unsubscribing from our mailing list for that type of communication.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We may also use Device information for advertising and retargeting purposes.

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use BigCommerce to power our online store–you can read more about how BigCommerce uses your Personal Information here: https://bigcommerce.com/privacy/.

We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout/.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://networkadvertising.org/understanding-online-advertising/how-does-it-work/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Minors
The Site is not intended for individuals under the age of 18.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at help@mk-digital.tech.

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